Phase 1: Set marketing and content goals that support your commercial objectives
e.g.Increase website traffic, generate leads or sales, improve brand awareness
Phase 2: Who is your Audience and who else are they buying from?
Identify pain points, needs and buying behaviour of your core audience and look at the activity from your primary - and adjacent competitors.
e.g.Demographics (age, gender, location, income, etc.) where are they (social platforms, forums, newsletters, etc.), what is shaping their behaviour and future propensity to purchase
Phase 3. What is your key message and brand voice
What core messages do you want to communicate? How does your brand look and feel
Phase 4: Identify Content Pillars or Topics
Explore 3–4 main themes you want your website and social content to focus on. This is crafted from the insight derived in stages 1-3 and designed to give you breadth, a point of difference from competitors and a clear structure to work from.
Phase 5. What content can I produce vs what I should produce
Evaluate where your audience are and how you can reach them at the right time and the right place.
Consider your resources, how much time you and your team can commit along with your experience
Think about your extended team, do you have someone who loves to be in front of or behind the camera
Phase 6: Set up a publication plan
Where will you publish content?
e.g Website
Instagram / Facebook
LinkedIn
YouTube
TikTok
Newsletters
Optional extras, price on request:
Content calendar planning
Plan what you’ll publish and when, considering your sales cycle, topical events or seasonality. Allow space for ad hoc content e.g. a special offer, promotion or a local event.
SEO & Keywords
Basic keyword research for website and social content
Implement SEO best practices:
Optimising titles & meta descriptions
Using keywords naturally
Adding internal/external links
Measurement & KPIs
What does success look like?
Website traffic numbers
Social engagement
Newsletter subscribers
Sales/leads directly from content
Review regularly and tweak the plan.